Free Shipping* from the Smallest Item to the Largest Item
*Conditions apply — see below.
Every item we sell ships free — from the smallest accessory to the largest air purifier. The asterisk is simply there for a few exceptions, like remote or hard-to-reach delivery locations.
Air purifiers and accessories purchased from US Air Purifiers LLC always include free shipping* to most commercial and residential addresses within the continental United States. This excludes Alaska, Hawaii, and Puerto Rico; however, we may cover a portion of the shipping cost to Alaska and Hawaii when it is economically feasible.
In rare cases outside these states, we reserve the right to charge partial shipping if a delivery location is exceptionally remote and the order's profit margin doesn't allow us to absorb the full cost. This is uncommon, but it's why we include the asterisk on our free shipping offer.
Please call for a quote if needed.
When shipping is free for bulk orders or large items — such as, but not limited to, items on a skid — delivery is dock-to-dock. This means our delivery truck will have clear access to a raised dock (typically 4 inches), where the driver backs in and the client's warehouse team unloads the truck using their own equipment. See below for more detail.
What does dock-to-dock mean? Our standard service option is dock-to-dock: the shipment is picked up from a dock and delivered to a dock. The shipper loads the truck, and the consignee (recipient) unloads it — the driver is not involved in loading or unloading. Liftgates may be ordered if either the origin or destination is at ground level.
Important: It's critical that we know whether an appointment is needed, who the delivery contact is (phone and email), and about any special requirements. This helps ensure you receive your product without delay. If the driver is unable to deliver, the shipment may be returned to the sender or need to be picked up from a carrier location, and additional charges may apply — these become the client's responsibility.
Inside Service is our special service option, in which the driver is responsible for loading or unloading the truck and/or, for deliveries, bringing items inside the building, placing them in an office space, using elevators, or placing them in a designated area of the dock or warehouse. Inside Service requires an extra labor charge for the driver and any helpers, and may require special equipment such as pallet jacks or forklift rentals.
White Glove Delivery: Free shipping does not include delivery to a specific location or floor, unpacking, or removal of packaging materials. This can be added for a fee and is referred to as White Glove Delivery. Please inquire for pricing, as it varies by situation.
Expedited Delivery: Free shipping does not include expedited options; however, expedited shipping is available through many of our manufacturers for an additional fee, referred to as Expedited Delivery. Let us know which option you'd like — 1-day AM, 1-day PM, 2-day, 3-day, etc. Since COVID, carriers rarely guarantee expedited delivery times, though they do their best to meet the quoted window. Please inquire for pricing, as it varies by situation and brand. If a supplier misses a quoted delivery date or time, the shipping fee is rarely refunded.
As of January 1, 2025, clients residing outside of Illinois and California are responsible for paying their own sales tax — we do not collect it on their behalf. For clients in Illinois and California, we collect and remit sales tax for you. Visit our Tax section for more information. This policy is subject to change as e-commerce tax laws evolve, so if you're ever unsure, please check with us.
If your company is tax-exempt, please email us your tax-exempt certificate so we can record it accordingly.
We do our best to keep manufacturer shipping costs as low as possible, so we can offer true free shipping to you:
Whatever cost remains, we cover it ourselves rather than pass it on to you.
Bottom line: we're not out to take advantage of our clients — we'd rather help. We treat every client the way we'd want to be treated. That matters just as much on smaller items as it does on something heavy and bulky like an air purifier — shipping can easily cost more than a small item is worth, which is exactly why we extend free shipping to those purchases too, not just the bigger ones.
If you're concerned about lead times, please contact us to discuss the best options for your situation — expedited shipping is also available.
Please note: As a small business, we bill at the time of purchase. If you'd like us to hold payment until your item ships from manufacturers with longer lead times (such as Amaircare or Electrocorp), please contact us for authorization and to make arrangements.
Shipping times vary by supplier — some ship within 24 hours, others take 1–3 days depending on the item and when the order comes in, and a few brands run longer. We process every order immediately; whether it ships that same day comes down to the supplier's carrier pickup schedule — if the carrier has already picked up from that supplier for the day, your order goes out with the next pickup cycle instead. As a general guideline, orders placed by 1:00 PM Central (Chicago) Time usually make that day's pickup, while later orders typically go out with the next cycle. See below for brand-specific shipping estimates.
Once your order ships, most packages arrive within 5–7 business days via UPS or FedEx Ground, depending on location. Since we carry many brands and each has its own shipping practice, if you're in a rush, it's always wise to reach out to us by email or phone.
Need your order sooner? Contact us to discuss other shipping options.
Lead times and shipping estimates can be affected by variables including product availability, carrier, customs, order quantity, and geographic location. Below are estimates provided by our suppliers. We do everything we can to ensure you receive your order as quickly as possible.
Since most of our air purifiers and accessories ship directly from the manufacturer, here are their shipping origins for your reference. Residential items typically have a 2–5 day prep time, plus transit time depending on quantity, product, brand, and destination.
*Ships from Canada — shipping may take slightly longer. See details above.
To ensure top-quality products at the best price, shipping times vary by manufacturer. All times listed are quoted in business days.
Alaska, Hawaii, and Puerto Rico: Additional shipping charges to Alaska and Hawaii are the customer's responsibility.
International Orders: Free shipping does not apply to international orders. International customers are responsible for all shipping, duties, and customs fees. Once an order leaves the United States, all warranties are no longer active. Payment is required at the time of order and must be made via wire transfer. No changes or cancellations can be made once an order is placed, unless agreed to by both parties. Under no circumstances will US Air Purifiers LLC pay for or arrange shipping through a third party. Shipping options are: (1) the client picks up the order at our warehouse, or (2) we handle shipping to the airport or final destination (if possible). This is the standard policy of our manufacturers, not of US Air Purifiers LLC.
Shipping Allowance Cap: Our shipping allowance has a cap of $500. If shipping costs exceed $500 due to delivery location or other restrictions, the client is responsible for the difference. This cap may be waived for larger orders, with 100% of shipping covered. If shipping costs exceed the profit margin on an order — making it impossible for us to absorb the fee — the cap may also be lowered. This typically applies only to bulk carbon shipments to remote locations. Call us for a quote if you have questions.