Shipping Information
Free Shipping, Shipping Lead Times, Sales Tax - as of May 2025
Free Shipping* from the Smallest Item to the Largest Item
*Conditions apply see below
SHIPPING: Air Purifiers and accessories bought from US Air Purifiers LLC ALWAYS includes FREE SHIPPING* to most commercial or residential address within the continental United States. Excluding Alaska, Hawaii, and Puerto Rico; however, we may cover a percentage of the cost to Alaska and Hawaii depending on if it is economically feasible.
Please call for quotes if necessary.
Shipping for Bulk Orders or Large Items: When shipping is free for bulk orders or large items, such as but not limited to items on a skid, the delivery is for dock-to-dock. This means our delivery truck will have clear access to a 4" raised dock, where the driver will back in and the client's warehouse will unload the truck using their equipment. For more clarity, please see below.
Understanding shipping terms
What does dock-to-dock mean? Standard Service Option is DOCK TO DOCK meaning pickup from a dock and deliver to a dock ; shipper loads and consignee unloads truck.
There is no driver involvement in loading or unloading. Liftgates may be ordered if either origin or destination are ground level.
Important to Note: It is critical for us to know if an appointment is needed, a delivery contact (phone and email), and any special needs. This is important to ensure you receive the product. If the driver cannot deliver, the shipment may be returned to sender, needed picked up from a carrier's location, or may have additional charges that will be the client's responsibility.
Special Service Option is INSIDE SERVICE meaning at either origin or destination, the driver is responsible to load or unload truck; and/or in the case of delivery,
Taking the items to the inside of the building, placement in office space, utilize elevators, place in designated areas on the dock or warehouse are examples of Inside Service. This inside service requires extra labor charge for driver and helpers and possibly for special equipment such as pallet jacks, forklift rentals, etc.
Additional Shipping/Delivery Services Available:
- WHITE GLOVE DELIVERY: Free Shipping does not include taking to a specific location or floor, unpacking, and/or removing the packaging materials. This service can be added on for a fee and is referred to as "
WHITE GLOVE DELIVERY". Please inquire for pricing because it will vary for each situation. - EXPEDITED DELIVERY: Free Shipping does not include expedited options. However, we do have expedited options with many of our manufacturers. This service can be added on for a fee and is referred to as "EXPEDITED DELIVERY". We will need to know if which expedited delivery you would like - 1 day am, 1 day pm, 2 day, 3 day etc. Since COVID, carriers rarely guarantee expedited services; however, they do their best to meet the quoted delivery times. Please inquire for pricing because it will vary for each situation and brand. If a supplier misses the quoted delivery day/time, unfortunately, the money rarely is refunded.
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SALES TAX:
As of Jan 1, 2025, if the client resides outside of Illinois and California, we leave the sales taxes to our clients to pay, and we do not collect sales tax on their behalf. For Illinois and California clients, we do collect and pay sales tax on their behalf. Please Visit our Tax Section for more information regarding sales tax. This is subject to change based on the tax laws for eCommerce. If in doubt, always best to check with us.
If a company is tax exempt, please email us with the company's tax exempt certificate so we can record accordingly.
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How Can We Afford This?
1. Our manufacturing partners ship thousands of air purifiers and accessories.
2. The shipping companies give the manufacturers bulk discounts.
3. The manufacturers pass the discounts on to us.
4. We actually pay the discounted shipping for you.
Shipping Lead Times
If you are concerned about lead times, please contact us for best options for your situation. We offer expedited shipping also.
Please note: Since we are a small business, we do bill at the time of purchase. If you would like us to hold the payment until time of shipment from our manufacturers that have a longer lead time like AllerAir and Electrocorp, please contact us to receive authorization and to make arrangements.
Most Air Purifiers and accessories ship the same business day if ordered by 1:00pm Central (Chicago) Time.
Orders after 1:00pm Central (Chicago) Time will ship the next business day from the original order date and should arrive at your home or business shortly thereafter (Usually anywhere in the United States items are delivered within 5 to 7 business days* using Ground Shipping from UPS and FedEx). Please see below for more details.
Need Your Order Sooner? Contact us for Other Shipping Options.
Please note that the lead times and shipping estimates are affected by many variables such as but not limited to product availability, carrier, customs, quantity and geographic location. Below we show an estimate from our suppliers. We can assure you that we do everything in our realm to assure you receive your order as quickly as possible.
Shipping Locations and Estimated times (as of May 2025)
Since most of our air purifiers and accessories ship directly from the manufacturer, here are those locations for your reference. Typically, residential items have a 2-5 day prep time and then a few days in-transit times depending on the quantity, product, brand, and location.
- Aerus
- Typically ships in 1-3 days
- Airfree - (Ships UPS) New Jersey
- Usually ships within 2-3 days via UPS
- Airpura- (Ships FedEx) Canada
- Usually ships within 2-3 days via FedEx
- AllerAir and Electrocorp - (Ships UPS) Quebec Canada
- Allerair MCS customers are required to purchase the MCS test kit to assure the best filtration for their specific needs. This process may take a bit longer, but is well worth it. These units are preburned to assure no odors or anything are emitted during the initial startup because of the sensitivities of numerous MCS customers.
- Allerair MCS units that are custom-made, can take up to 15 days.
- Allerair AllerAir's standard units are now being made as ordered so the lead time is 2-4 days to ship.
- Electrocorp items are made to order and often crated for shipping, it is best to check with us on leadtimes because they can vary based on manufacturing's schedule.
- Amaircare - (Ships FedEx) Eastern Canada.
- Amaircare's leadtimes can vary; however, as of May 2025, leadtimes are estimated at 3-8 weeks and slightly longer for molded filters.
- Atmo - (Ships USPS) Illinois
- Typically ships in 1-3 days
- Aura Air
- Typically ships in 3-6 weeks
- Austin Air - (Ships UPS) Upstate New York
- Typically ships in 1-3 days
- BSE, Domino, Purex
- Typically ships in 3-6 days
- EnvironBiotics (previously BetterAir)
- Typically ships in 1- 3 days
- Field Controls - (Ships UPS)
- Typically ships in 2-4 days - UPS or FedEx
- IDEAL Pro
- Typically ships in 1- 3 days
- MoleKule
- Typically ships in 1- 3 days
- Rabbit Air - (Ships UPS) Southern California for orders originating West of the Mississippi River and Connecticut for orders originating East of the Mississippi River
- Typically ships in 1-3 days - UPS
- Respiray - (Ships USPS, UPS) Illinois
- Typically ships in 1- 3 days
- SPT Appliance / Sunpentown - (Various Carriers) Southern California
- Typically ships in 1-3 days
- uHoo - (Ships USPS) Illinois
- Typically ships in 1-3 days
Alaska, Hawaii, Puerto Rico - Additional shipping charges for Alaska and Hawaii are responsibility of the customer.
International orders: Free shipping does NOT apply to International orders. Customers shipping internationally must pay all shipping, duties, and custom's fees. Once the order leaves the United States, all warranties are no longer active. Payment is required when the order is made and must be wire transfer. No changes or cancellations can be made to the order once it is made unless agreed to by both parties. Under no circumstances will US Air Purifiers LLC pay or arrange shipping with a 3rd party. Shipping options are 1. client picks up at the warehouse or 2. we handle the shipping to the airport or final destination (if possible) for the order. This is the standard policy of our manufacturers, not of US Air Purifiers LLC .
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*Note: The Shipping Allowance does have a Cap of $500. If it cost more than $500 due to the delivery location or restrictions, clients are responsible for the difference. This Cap may be waived and 100% of the shipping may be covered for larger orders. If shipping exceeds the profit of the order prohibiting us from absorbing the shipping fees, the Cap may also be lowered. This typically is only true for bulk carbon to remote locations. Call for quotes if you have questions.